Terms of Service

1. Agreement to Terms

By accessing or using OpenClawPi products and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Products and Services

OpenClawPi provides hardware devices and software for AI-powered voice assistance. Our products include:

• OpenClawPi hardware kit (Raspberry Pi-based voice assistant)
• Pre-installed software and configurations
• Access to documentation and support resources

3. Purchases and Payments

• All prices are listed in USD unless otherwise specified
• Payment is required at the time of purchase
• We accept major credit cards and other payment methods through Shopify
• Prices are subject to change without notice

4. Shipping and Delivery

• We ship worldwide to most countries
• Shipping times vary by location (typically 5-15 business days)
• You are responsible for any customs duties or import taxes
• Risk of loss transfers to you upon delivery to the carrier

5. Returns and Refunds

We want you to be satisfied with your purchase:

• 30-Day Return Policy: Return unused items within 30 days for a full refund
• Items must be in original packaging and condition
• Customer is responsible for return shipping costs
• Refunds are processed within 5-10 business days

6. Warranty

OpenClawPi hardware comes with a 1-year limited warranty covering manufacturing defects. This warranty does not cover:

• Damage from misuse or accidents
• Unauthorized modifications
• Normal wear and tear
• Software issues unrelated to our pre-installed configuration

7. Open Source Software

OpenClawPi uses open-source software components. These components are subject to their respective licenses. Our proprietary configurations and integrations are provided under our own license terms.

8. Limitation of Liability

To the maximum extent permitted by law, OpenClawPi shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services.

9. Intellectual Property

The OpenClawPi name, logo, and branding are trademarks of OpenClawPi. You may not use our trademarks without prior written permission.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

11. Contact Us

For questions about these Terms of Service, please contact us at legal@openclawpi.com